targeted learning support
Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
set up and test computing devices UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers UEECD0020 Fix and secure electrotechnology equipment UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings
Please note that only six electives can be chosen
mark and cut uncomplicated fabrics and lays MSTCL2008 Finish garment production * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Guide-SHBHCLS004 Neutralise unwanted colours and tones AUM targeted learning supportOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce